Contact Royal Wharf Store

The quicketest way to get in touch with us is to click below “Leave Us a Message” buton to fill in the contact us page.

Click Here to Leave Us a Message

Note: Before sending us an message, you can ask our Online Chat Assistant first  for a quick response, available 24/7.

Bonbon Pottery Cafe – Royal Wharf London

3 Royal Crest Ave, London E16 2PG 

How to find us:

  • We are 3 minutes working distance from Pontoon Dock DLR Station
  • Click on this link to Google Maps, which will provide you with directions to our store.
  • You can also locate us by searching for “Bonbon Pottery” on Google Maps, where you’ll find accurate directions to our store.

https://www.bonbonpottery.co.uk

02045470949

team@bonbonpottery.co.uk

(If you have already left us a message, there’s no need to email us again — we’ll get back to you promptly.)

Before reaching out, consider checking our FAQ for answers to common questions.

To find or track the status of your pottery, please visit the tracker page.

For simple queries, you can also ask our AI Chat Assistant, available 24/7.

12 PM – 9:30 PM Monday and Tuesday

12 PM – 9:30 PM Wednesday, Thursday

12 PM – 9:30 PM Friday

10 AM – 9:30 PM Saturday

10 AM – 9:30 PM Sunday

 

Festive Opening Times:
24th December 2025: 12:00 – 17:30 (no pottery collection)
25th December 2025: Closed
31st Decemmber 2025: 12:00 – 17:30 (no pottery collection)
1st January: Closed